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General conditions of sale

Scope

These general conditions of sale apply to all bookings made by the official website

Duration

These general conditions of sale apply throughout the duration of online services by MELLIBER on the official website.

The hotel reserves the right, without notice, to temporarily or permanently close the access to its site and / or the online booking area.

Responsibility

The photographs presented on the website are not contractual. Although all the best efforts are made to ensure that the photographs, graphic representations and texts reproduced to illustrate the hotels presented give as accurate an overview as possible of the accommodation services offered, variations may occur, in particular due to the change of furniture. or any renovations.

The establishment can not be held responsible for the inexecution or the bad execution of the reservation in case of force majeure, because of the third party, because of the customer, notably the unavailability of the Internet network, impossibility of access to the website, outside intrusion, computer viruses or in case prepayment not authorized by the carrier's bank.

Hypertext links may link to websites other than the website of Melliber Appart Hotel, which disclaims any responsibility for the content of these sites and the services offered.

The establishment may release itself from its obligations or suspend the execution if it is unable to assume them because of the occurrence of a case of force majeure, and in particular in case of total or partial destruction of establishment, strike etc ...

Children

From the age of 12, children are considered adults.

Rates

Rates take into account the VAT applicable on the day of booking. Any modification or introduction of new legal or regulatory fees imposed by the competent authorities will automatically be reflected in the prices indicated on the date of departure.

Conversion into foreign currency is indicative and non-contractual. Only the currency confirmed at the time of booking is guaranteed (if this currency is different from the one practiced at the hotel, the possible expenses of charge will remain chargeable to the customer).

If a rate implies that the payment is made at the hotel at the time of the arrival or departure of your stay, and that the currency of the customer is not the same as that of the hotel, the rate charged by the hotel is likely to be different from the one communicated during the reservation, given the possible evolution of exchange rates between the date of reservation and the dates of stay at the hotel.

Rates may be increased by different taxes depending on the city / country. The customer agrees to pay the various taxes, without any dispute with MELLIBER

Some promotional offers available on the internet are sold exclusively on the internet either by distance and in no case at the reception of the Appart Hotel.

Cancelation

Stay 1 to 2 nights :

Cancellation on the day of arrival: one night per studio or suite will be charged.

Cancellation at d-1: 50% of the total stay will be charged.

Cancellation at d-2: free.

No Show: One night per studio or suite will be charged.

Dislodgement

In the event of force majeure, the hotel reserves the right to have all or part of the guests stay in a hotel of equivalent category for services of the same kind, the costs of the transfer remaining the responsibility of the establishment, which may be sought in payment of any additional compensation.

Insurance - deterioration - breakage - theft

The client must take care of his property and materials. A safe in the room is at your disposal. The customer will have to inform the establishment of any degradation of which it would be at the origin. It is responsible for all damage caused by its intermediary and undertakes, in case of degradation of the places made available, (studios, suites, common areas, ..) to bear the costs of restoration.

Payment method

To pay for your order, you choose the payment method among those offered by MELLIBER at the payment page.

In this case, the delivery of the transaction for debiting your account is made within one day of the date of the delivery confirmation.

Your Multi-channel payments are secured by the Center Monétique Interbancaire (CMI) which offers a fully secure payment service.

The Consumer guarantees the MELLIBER Company that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the Purchase Order.

In case of payment by credit card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Consumer and the issuer of the card between the MELLIBER Company and its banking establishment apply.

Evidence of transactions paid by credit card

The data recorded by the CMI on the Multi-channel payment platform on behalf of MELLIBER constitute proof of all commercial transactions between you and MELLIBER.